FAQs

Yes! You can either cancel your tour or reschedule it.

Rescheduling is possible as long as you let us know 12 hours before the starting time of your tour or activity (on-site tours).

Tours and activities must be cancelled at least two weeks in advance in order to receive a refund, since some tickets need to be issued ahead of time.

Most tours operate rain or shine. Only severe weather conditions trigger updates or alternative arrangements, and in that case we contact you directly. Tours that include navigation may be subject to current river conditions — if the supplier considers them unsafe, the navigation may be cancelled without prior notice.

Yes! Pick-up at Hotel/Airbnb is included for all guests staying in downtown Buenos Aires. We can also pick you up at further locations for a small extra charge.

Yes — Signature Tours is the only Buenos Aires operator whose shared services include hotel/Airbnb drop-off. You can also choose to be dropped off somewhere else along the route, just let us know in advance when you book.

We accept credit cards, debit cards, cash and QR codes. Some places also accept US Dollars.

It really depends on each person's particular needs. We do our best to make our tours accessible and enjoyable for everyone. If you have specific concerns, get in touch and we will give you a customised answer.

Your pickup time and meeting point are included in your booking confirmation. Most tours include pickup and drop-off at centrally located hotels or private accommodations within Buenos Aires City. Please review your confirmation carefully before the day of your tour.

If your pickup is at a hotel, please wait in the hotel lobby or main entrance at the scheduled time. If your pickup is at a meeting point, please arrive 10 minutes before the scheduled time.

Your guide or driver will usually ask for your name or booking reference. In some cases they may also carry a sign with the tour name.

Please search your email for the booking confirmation and locate your booking reference number — it helps us quickly locate your reservation.

If you need assistance, contact us with your booking reference number.
Email: [email protected] / [email protected]
WhatsApp (Buenos Aires excursions): +54 11 6848-2265
WhatsApp (other destinations & multi-day packages): +54 11 3455-0791
Landline: +54 11 4857-5956 / +54 11 4857-5957

Please contact us as soon as possible via WhatsApp or phone with your booking reference number so we can assist you.

If you miss your pickup time, please contact us immediately. Depending on the tour schedule, we will try to assist you and arrange the next steps.

If your pickup location changes, notify us as soon as possible so we can update your reservation and confirm the new meeting point.

We recommend bringing your booking confirmation, a valid ID or passport (if required for the tour) and comfortable, weather-appropriate clothing.

Buenos Aires is globally recognised for its beauty and culture. Known as the Paris of Latin America, the City that Never Sleeps and the Queen of the Silver, it offers cultural diversity around every corner. There is always something to do — no matter what you like, we have it.

The minimum is 3 days to see the most iconic parts of the city. 4–5 days introduces you to the more intimate side of city life at your own pace. A week or more is recommended to deep dive into porteño culture and visit nearby locations like Tigre Delta or estancias.

The best time is during springtime (September–November): pleasant climate, sunny days, flowers in bloom and ideal for late-night walks. Autumn (March–May) is also great with fewer tourists. That said, Buenos Aires is beautiful in every season.

Buenos Aires is a big city with lots of movement on its streets. We recommend taking care of your personal belongings as you would in any large metropolis. Enjoy yourself safely!

Top must-dos: watch a tango show, enjoy a traditional Argentine asado, explore San Telmo's market, visit our museums, see the world's most beautiful bookstore (El Ateneo Splendid), explore the Recoleta Cemetery and visit the Teatro Colón.

The iconic Obelisk, the 9 de Julio Avenue (the world's widest), Casa Rosada, Plaza de Mayo, La Boca with its Caminito and the Teatro Colón.

Buenos Aires is famous for being a multicultural city. Twentieth-century immigration shaped our cuisine, tango, theatres, architecture and football — fusion is at the heart of what makes Buenos Aires special.

Buenos Aires can be very affordable for visitors from countries with strong currencies. Our low season (June–August) is the best time to enjoy the city for less.

Absolutely. There are activities available all day, in every season, for all age ranges — young adults, families with children and senior travellers all welcome.

The city centre near 9 de Julio is close to most attractions. For a brighter, livelier neighbourhood, Palermo is your place.

The trendy Palermo, the elegant Recoleta and the cultural San Telmo — each with unique charms and highlights.

Palermo is a nightlife neighbourhood with people in the streets at all hours, bar-hopping and enjoying its street art. Take normal precautions with your belongings and enjoy this trendy area.

Recoleta is the perfect place to see why Buenos Aires is called the "Paris of South America". You'll find beautiful old townhouses, the National Museum of Art and the Recoleta Cemetery — a neighbourhood loved by tourists and locals alike.

San Telmo is known for its bohemian nature, nightlife and street art. Explore the Flea Market, Plaza Lezama with its blooming jacarandas and many bars. On weekends, catch the Feria de San Telmo for a great souvenir.

La Boca, especially El Caminito with its iconic painted buildings and the Boca Juniors Bombonera Stadium, is a very touristy area. Keep your belongings close and enjoy strolling along the Río de la Plata while tango plays from nearby cafés.

Puerto Madero is known for its wide variety of bars and restaurants, plus the iconic Puente de la Mujer. A pleasant riverside stroll where you can see the contrast between the Old and New Buenos Aires.

Recoleta Cemetery is the resting place of renowned figures from Argentina's history, including Eva Perón, Nobel laureate Luis Federico Leloir and Julio Argentino Roca. Walk among stunning mausoleums, learn the residents' stories and hear the ghost tales of its corridors.

Caminito is a must-see — colourful tenements, cobblestone streets and a tango atmosphere. Home of Fileteado Porteño, recognised by UNESCO as Intangible Cultural Heritage of Humanity in 2015.

Parque Lezama, Parque Centenario (with planetarium), Bosques de Palermo, Parque Carlos Thays and Parque Deportivo Costanera Norte alongside the Reserva Ecológica.

MALBA (modern Latin American art), Museo Nacional de Bellas Artes, MAMBA (modern art in San Telmo), Museo de Arte Decorativo and Museo Benito Quinquela Martín in La Boca. Whatever your interest, there is a museum for you.

Yes — a city tour gives you a broad view of the city's landscape and history. Our 5-hour tour goes deeper into the corners of the most iconic neighbourhoods. Private tours let you explore based exactly on what interests you most.

We offer three formats: 3-hour (broad overview with main attractions), 5-hour (deeper into neighbourhoods) and private (you pick what to see and how long to stay). Private is the best way to sightsee at your own pace.

Yes — the Tigre Delta is a beautiful and scenic town worth visiting if you have time. Navigate its rivers and learn the history of the Paraná delta.

Visit the Puerto de los Frutos (a traditional artisanal market along the shoreline), take a boat ride across its rivers and stroll along Paseo Victoria.

Yes. Our private tours are very flexible — pick when and what you'd like to see. Tell your guide your interests and they'll tailor a tour just for you.

Yes! You don't have to travel to Mendoza — visit Bodega Gamboa, the closest winery to Buenos Aires. Learn how wine is made, taste their selection and enjoy a first-class lunch in the countryside near the bustling city.

Yes — we offer day visits to Estancia Las Dueñas and Estancia El Ombú de Areco, where you'll see "horse whisperers", traditional dances and enjoy an authentic asado in the countryside.

A small traditional town near the Areco river in central Argentina. Visit its old town, classic pulperías (old bars) and the town church — a wonderful look at how Buenos Aires used to be, a true town stuck in time.

Yes — Buenos Aires is known for its rich food scene. Taste traditional Argentine dishes, explore Latin American flavours, try our wide range of wines, learn the tradition of mate, make your own alfajores de maizena, build your own empanada or take a master class in asado!

Walking tours are a great way to see the city up close — hidden details and the rhythm of a normal day in Buenos Aires. Explore San Telmo, Recoleta or Plaza de Mayo on foot.

Fileteado Porteño is a local decorative art with fine lines, vivid colours, symmetry and Gothic or cursive lettering — often featuring witty phrases or proverbs. Recognised by UNESCO as Intangible Cultural Heritage of Humanity in 2015. Watch the masters draw in real time, or join them and learn how to do it yourself.

Because of its strong French influence in architecture, urban design and sophisticated culture inherited from its golden age between 1880 and 1930. Recoleta and Retiro are known for their palaces, wide avenues and coffee shops that emulate Parisian elegance.

Tango was born on the banks of the Río de la Plata, fusing African culture, gaucho dances, indigenous traditions and European influence. UNESCO recognised it as Intangible Cultural Heritage of Humanity in 2009.

Many tango houses offer wonderful shows: Café Los Angelitos, El Viejo Almacén, La Ventana, El Aljibe, Señor Tango, Tango Porteño and many more.

Buenos Aires has strong Italian and Spanish culinary influence. Famous dishes: asado (premium beef cuts), choripán, empanadas, provoleta, milanesas, pizza porteña, dulce de leche and alfajores.

Argentine beef is famous for its quality — most cattle are field-raised and grass-fed, much more distinctive than feedlot beef. The result is more tender and juicy meat, perfected through the asado cooking method.

Non-alcoholic favourites: mate, sparkling water from a "sifón", "submarino" hot chocolate, specialty coffee and cold mate ("tereré"). Alcoholic must-tries: Fernet con Coca, Argentine wines, local beers and aperitifs like Gancia, Campari and Vermut.

Mate is a traditional hot beverage and cultural symbol — bitter or sweet, often shared between friends and family or enjoyed alone. It uses a mate (gourd container), bombilla (metal straw) and yerba mate, which contains antioxidants and vitamins.

Coffee culture (especially the merienda) is huge here. Top spots: Café Tortoni, Café Tabac, Petit Colón, Las Violetas, La Ideal, La Rambla, Confitería San José and Amayta Pâtisserie.

Like any big city, Buenos Aires has its tourist areas. Take care of your personal belongings regardless of the time of day, and enjoy the night in the "City that Never Sleeps".

Buenos Aires has many transport options — taxis, Uber and buses. With taxis, agree on the price beforehand and keep an eye on the meter.

Spanish is the official language, but many locals speak English (it's taught at school). Our tour guides and full staff speak excellent English. If you meet someone who doesn't, they'll absolutely try their best to understand you.

Buenos Aires uses Argentine Pesos (ARS), only valid inside Argentina. Some places also accept US Dollars, including for tips.

We don't recommend carrying large amounts of cash, especially US Dollars. You can pay with credit card or QR codes in most places.

Tourists can pay with cash, card or by scanning QR codes. Always ask the seller which methods they accept first.

Many options: private transfers, rental car, Uber. To move like a local: subway, public buses or train.

Iguazú Falls are 1,200 km (745 mi) from Buenos Aires — just a flight away. Explore this UNESCO Natural World Heritage site on a one-day or multi-day trip.

Yes — fly from Buenos Aires to explore Patagonia's open lands and lesser-known corners. We can book your flights and tour together.

Two airports serve Buenos Aires: the Ministro Pistarini International Airport (Ezeiza, EZE) for most international flights, and Aeroparque Jorge Newbery (AEP) for local and short-haul flights.

Buenos Aires is great for digital nomads. Spend afternoons working from a cosy family-run café or from a hotel balcony with awe-inspiring views — work at your pace as you explore the city.

Buenos Aires is very tourist-friendly and a great gateway to South America. Visit at your own pace and ask any local for recommendations — we love helping newcomers.