Yes! In case you need, you can either
cancel your tour/activity or
reschedule it.
Rescheduling is possible as long as you
let us know 12 hours before the starting time of your
tour/activity (on-site tours)..
Tours/activities MUST be canceled
within two weeks of anticipation in order to
get the tour refund as tickets need to be emitted
in advance.
Unless there is a natural disaster, tours/activities
take place even if it rains.
Tours that include navigation services might be subjected to the current conditions of the river. If the supplier considers that those conditions are not safe enough, the navigation might be cancelled without prior notice.
Tours that include navigation services might be subjected to the current conditions of the river. If the supplier considers that those conditions are not safe enough, the navigation might be cancelled without prior notice.
Yes! Pick up at Hotel/Airbnb is
included for all guests staying in downtown.
We also offer to pick guests up at further places
for a small extra charge.
That is correct! Signature Tours is the only
tour operator that offers shared services that
includes Hotel/Airbnb drop-off. You can
also choose to stay somewhere else on the way, but you
need to let us know in advance (by the time you book
your tour/activity).
We take credit cards,
debit cards, and cash
It really depends on each person's
particular needs. We do our best to make our
tours accessible and enjoyable for anyone.
If you have any further concerns on this topic, please get in touch with us and we will be able to give you a customized answer.
If you have any further concerns on this topic, please get in touch with us and we will be able to give you a customized answer.